Privacy Policy

Privacy Policy

Boni Medical and Psychiatric Services LLC Effective Date: July 18, 2026

Boni Medical and Psychiatric Services LLC (“Boni MAPS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit bonimaps.com (the “Site”) or use our online appointment booking tools.

This policy covers our website, not your medical records. Information about how we handle your protected health information (PHI) as a HIPAA-covered healthcare provider is described in our separate Notice of Privacy Practices, available at our office and upon request. If anything in this Site Privacy Policy conflicts with our Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices governs.


1. Information We Collect

Information you provide directly:

  • Appointment booking form: first name, last name, email address, phone number, selected service, appointment date/time, and any details you enter.
  • Contact forms / email: your name, email address, and the content of your message.
  • Phone calls: information you provide when calling our office.

Information collected automatically:

  • Standard technical data such as IP address, browser type, device information, pages visited, and referring URLs, collected through our hosting provider and website analytics.
  • Cookies used for site functionality, remembering form progress, and (if enabled) analytics. See Section 5.

We do not knowingly collect Social Security numbers, insurance ID numbers, or clinical/health information through the public website. If you enter such information into a general contact form, please avoid doing so — use a secure patient portal, phone, or in-person visit for anything sensitive.

2. How We Use Your Information

We use the information collected through the Site to:

  • Schedule, confirm, reschedule, or cancel appointments;
  • Respond to inquiries and provide requested information about our services;
  • Send appointment reminders and administrative communications;
  • Maintain, secure, and improve the Site;
  • Comply with legal, regulatory, and recordkeeping obligations.

We do not sell your personal information, and we do not use website contact or booking information for unrelated marketing without your consent.

3. How We Share Your Information

We may share information with:

  • Service providers who help us operate the Site and scheduling system (e.g., our website hosting provider and the appointment booking platform), under obligations to protect your information;
  • Professional advisors (e.g., IT support) as needed to operate our practice;
  • Government authorities or other parties when required by law, court order, or to protect the rights, safety, or property of Boni MAPS, our patients, or others.

We do not sell or rent your personal information to third parties for their own marketing purposes.

4. Telehealth and Booking Platform

Our online booking tool is provided through a third-party scheduling plugin. When you book an appointment, the information you enter is transmitted to and processed by that platform in order to schedule your visit. Telehealth visits themselves are conducted through a separate, secure, HIPAA-compliant telehealth platform — not through this website — and are governed by that platform’s own privacy and security terms, which will be provided to you separately.

5. Cookies and Similar Technologies

The Site may use cookies and similar technologies to:

  • Remember your progress through the multi-step appointment booking form;
  • Understand how visitors use the Site (analytics);
  • Support basic site functionality and security.

You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Site, such as the booking form, may not function properly without certain cookies.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Site. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain website contact and appointment-request information for as long as necessary to fulfill the purpose for which it was collected, respond to your inquiry, and meet our administrative, legal, and recordkeeping obligations. Medical records are retained in accordance with Maryland law and our Notice of Privacy Practices.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, or request deletion of personal information you have submitted through the Site (subject to our legal and recordkeeping obligations). To make a request, contact us using the information in Section 11.

If you are a patient, your rights regarding your medical records (including access, amendment, and accounting of disclosures) are described in our Notice of Privacy Practices, provided at your first visit and available upon request.

9. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children through the Site. If you believe a child has submitted information to us, please contact us so we can delete it.

10. Links to Other Websites

Our Site may contain links to third-party websites or embedded content. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Boni Medical and Psychiatric Services LLC Burtonsville, MD 20866 Email: contact@bonimaps.com Phone: +1 (227) 213-6455

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

About Us

Hannah L. Ngale, MSN, FNP-C, PMHNP-BC is a dual-certified Family and Psychiatric Nurse Practitioner providing compassionate, integrated care for mind and body. Serving Maryland and Washington D.C.

Contact Info

Burtonsville, MD 20866